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Course Outline

Mentoring is a strategic process where experienced workers share their knowledge about their area of specialty and the real issues impacting success in a supportive environment. When key skilled employees doing a job that few people know how to do within an organization move toward less than a full time schedule, organizations start to get nervous. Find out how to implement a systematic way for employees to pass on their years of knowledge to employees new to the job.

• Gives retiring employees a way to organize their experience and knowledge.
• Bridges the generation gap by clarifying and simplifying expectations
• Develops knowledge transfer skills.
• Mobilizes an army of trainer/experts throughout an organization.
• Improves consistency in product or service delivery.
• Smoothes business transitions, such as reorganizations, new systems, etc.
• Lowers formal training costs.
• Shortens ramp-up to productivity
• How to revolutionize your workforce (by assessing the employment crisis and examining integrating solutions)
• How to transfer the knowledge and benefits for the novice (by listing the attributes of the program, diagramming the value and benefits for mentor and mentee, and clarifying the role of mentor
• How to recruit mentors and promote in-house recognition (by appraising existing talents and how to value your employees’ contribution